Fly Through
Privacy policy
Fly Through, for iPhone and Android. In effect from 9 November 2026.
The short version
- You can play without giving us your real name, email or age. You pick a player name (a nickname) once you have played your first two levels.
- The game keeps your progress on your phone and, to back it up, on its own server under a random number.
- If you sign in with Apple or Google, we use that sign-in only to let you back into your progress.
- Ads come from Google AdMob. They are never personalised, and the game never asks to track you across other apps.
- We don’t sell your data. There is no public chat, no public profile and no contact upload.
- You can delete everything from the game or from this website.
Who we are
Fly Through (“we” in this policy) decides how your data is used. For anything about this policy or your data, write to support@flythrough.app.
What we collect, and why
When you play
Your progress (levels, scores, records, items, the fly you use) and your settings are saved on your phone. When you first open the game, it makes a guest account on its server, under a random player number, and backs your progress up there. We don’t ask for your name, email, age or phone number to do this.
Your player name
Once you have played your first two levels, you pick a player name. No other player can have it. You can change it twice every two months, in Settings → Account; your old name then becomes free for other players, and we keep your earlier names only for those two months. Everyone on the leaderboard sees it, so please use a nickname, never your real name. The game refuses names with rude words, phone numbers or birth years. If a name breaks these rules, or shows someone’s real name, we take it back and you pick another. If you sign in with Apple or Google, your player name stays with your account. Deleting your account frees it.
If you sign in with Apple or Google
Signing in is optional. It lets you get your progress back on a new phone. We receive a number that Apple or Google gives the game for your account. With Google, Google’s standard sign-in also sends your email address, name and profile picture link; with Apple we ask for neither your name nor your email. Our sign-in service stores what it receives. The game never shows these to other players and doesn’t use them for anything else: no emails from us, no marketing.
The leaderboard
All players see your player name, your fly, your best score, the fruit you have caught and the furthest level you have reached, and your country's flag if it is shown, never anything else. A tap on your fly also shows the flies you choose to show: up to 10 of the ones you have unlocked. The country is the one set in your phone's region settings, not your location; we keep it only for the flag and to keep players in some countries off each other's leaderboard, and for your country's leaderboard, which lists you only while your flag shows. Near me shows the players near you. Only if you choose it, and only if you are 13 or over, your phone sends us your rough location (rounded to about 5 km, never your exact location) when you open the leaderboard. We keep only the latest one, never a history, and delete it after 30 days, and use it only to find who is within about 30 km of you. Nobody sees your location or how far away you are. Tap Stop using my location under the Near me board, or turn location off for the game in your phone's settings, and we delete it. The flag shows unless you turn off Show my flag under the leaderboard; for players under 13 it stays off until they turn it on. You can take yourself off it with Show me on this board under the leaderboard. The ⋯ next to another player reports their name or score to us, or hides them from your own board; they are never told who. We keep the reports you send or that are made about you, and the players you hide. The first time you open it, the game sends us the age you gave (see Children, below), or asks it then if you skipped it: we keep the age and the day you gave it, only to place you with players your age (under 13, 13 to 17, or 18 and over) and to move you up a group as the years pass. Nobody sees your age.
Purchases
Purchases are made through Apple’s App Store or Google Play. We never see your card or bank details. We receive a record of what you bought (the store’s transaction number, the product and the date) so the game can deliver it and restore it. Our purchase service, RevenueCat, keeps those records under your random player number.
Ads
Some ads you choose to watch for a reward, some play as a short break between levels, and a small banner shows above the score while you play. They come from Google AdMob. The game treats every player, whatever their age, with the protections meant for children: ads are never personalised, Android’s advertising ID is not collected, and on iPhone the game never asks to track you. Where the law requires it (for example in the UK and Europe), Google asks for your choices before any ad, and you can change them at any time in Settings → Account and privacy → Ad privacy choices.
To show an ad and prevent fraud, Google’s ad software itself collects some information from your phone: your IP address (which gives a rough location), information about your device and the app, how you interact with the ads, and crash information. Google uses it under its own policies. When you watch an ad for a reward, the game sends Google a random number for that one ad (never your player number), so that Google can confirm to our server that the ad was watched.
Counts and crash reports
The game counts how your levels go (for example tries, time and what caught you), whether a piece of game news was seen or opened, and notices when it crashes. Some of these counts and any crash reports are sent to our server, to fix problems and improve the game. They are sent without your player number, account, name or any advertising ID, are never used for ads, and are deleted within 90 days. You can turn this off in Settings → Account and privacy → Send counts and crash reports.
Notifications
Reminders (for example that your flights are ready) are set on your phone and never sent to us. Now and then we also write short game news (for example that a festive season has started). The game downloads it with its settings and shows it as a message in the game or as a notification set on your phone; which players see it is worked out on your phone, so nothing about you is sent to choose it. The game doesn’t send notifications from its server, and game news never sells anything or links outside the game. Notifications can be turned off at any time in your phone’s settings.
When you write to us
If you email support, we receive your email address and what you write. We use it only to help you, and delete it within 12 months of your last message.
Server records
Like any online service, our providers keep short-lived technical logs of requests to the server, including IP addresses, to keep it running and secure.
What we never do
- Sell your personal data, or share it for advertising targeted at you.
- Track you across other companies’ apps or websites.
- Ask for your contacts, precise location, camera, microphone or photos.
- Let strangers reach you: there is no public profile or chat, and the leaderboard shows only your player name, your fly, the flies you show and your numbers, with no way to contact you.
Children
Fly Through is for everyone, including children. Every player gets the protections above, whatever their age: no personalised ads, no tracking, no chat, and no way for other players to contact you. The game asks your age once, after your first two levels, and you can skip it. It is kept on your phone to make the game a little easier for younger and older players. Only if you open the leaderboard is it sent to us, to rank a child only with other children under 13 (a player who skipped the question is asked it there). You can change your age at any time in Settings → Account and privacy; moving up into an older leaderboard group is done by writing to support@flythrough.app, so a child can't put themselves with adults. A parent or guardian can delete a child’s data at any time, in the game (Settings → Account and privacy) or by writing to support@flythrough.app.
Services that handle data for us
| Service | What for |
|---|---|
| Supabase | The game’s server: the database and sign-in (stored in the European Union (Ireland)) |
| Apple | Sign in with Apple, App Store purchases |
| Google sign-in, Google Play purchases, AdMob ads | |
| RevenueCat | Checking and restoring purchases |
| Cloudflare | Turnstile: when a new player first connects, a quick check that the game is running on a real phone and not a program making fake players (no puzzle to solve; Cloudflare uses what the check reads, such as the phone’s web browser details and IP address, only to tell people from programs, not for ads) |
Each uses the data only to provide its service to us, or under its own privacy policy where it acts for itself (such as Apple and Google for your store account, and Google for its ads). Some of them process data in the United States and other countries. Where the law requires it, these transfers are protected by safeguards such as the European Commission’s and the UK’s standard contractual clauses.
How long we keep it
| What | How long |
|---|---|
| Your progress, account and results | Until you delete them. A guest account nobody has used for 13 months is deleted automatically (unless it holds a purchase). |
| Reports about players | 180 days after we review them, or until either account is deleted |
| Counts and crash reports (no player number) | 90 days |
| Support emails | 12 months after your last message |
Deleting your data
In the game: Settings → Account and privacy → Delete my account (or Delete my saved data if you never signed in). Without the game: delete your account on this website by signing in with the same Apple or Google account. Deleting removes your progress, items and purchases in the game, your player name and leaderboard entries, and your sign-in, on every phone, and ends the game’s access to your Apple ID. It can’t be undone.
A few records are kept for a limited time without your name or player number:
- a record that a store purchase happened (transaction number, product, date), for 25 months, for refunds and so the same purchase is never granted twice;
- a one-way code made from your player number, for 13 months, so the account can’t come back;
- the deletion request’s status, for 90 days after it finishes;
- records of ad rewards Google confirmed (a random number per ad, no player number), for 120 days, to stop reward fraud.
Apple and Google keep their own records of your purchases under their policies. To also remove the game from your Google Account, go to your Google Account → Security → Your connections to third-party apps & services.
Your rights
Depending on where you live, you can ask to see the data we hold about you, to correct it, to get a copy, to delete it, or to object to how we use it. Write to support@flythrough.app. We answer within one month. We may ask you to confirm that the account is yours, for example by signing in; we never ask for your password. If you are unhappy with our answer, you can complain to the data protection authority where you live (in the UK, the Information Commissioner’s Office).
Under UK and European data protection law, we rely on these reasons to use your data:
- it is needed to provide the game you asked for (progress, accounts, the leaderboard, purchases);
- our legitimate interest in keeping the game working, fair and secure (counts, crash reports, fraud checks);
- the law requires it (purchase records);
- your consent (ad choices where Google asks).
Security
Data travels encrypted. On your phone, your sign-in is stored encrypted with a key kept in the phone’s secure storage. On the server, each player can read only their own data.
Changes
If we change this policy, we will update the date at the top. If a change matters for how your data is used, we will also say so in the game before it applies.